Shipping policy

Shipping Options & Fees (Australia)

Standard Shipping — $4.95

Estimated delivery: 3–9 business days

Express Shipping — Add $10 AUD

Available at checkout
Estimated delivery: 1–3 business days

Delivery timeframes are estimates only and may vary due to carrier delays or peak periods.

Tracking Your Order

All orders include tracking. Once your order ships, you’ll receive a tracking link via email so you can follow its journey.

International Orders

We do not currently offer international shipping at checkout.

If you’re outside Australia and would like to place an order, please contact us at hello@skintank.au and we’ll provide an accurate shipping quote based on your location.

Delays & Delivery Issues

While we aim to deliver all orders within the estimated timeframe, we are not responsible for delays caused by shipping carriers, weather events, or customs.

If your order hasn’t arrived within a reasonable timeframe, please contact hello@skintank.au and we’ll assist you.

Address Accuracy

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.